Category

Working With Other Crew

That One Time I Flipped Out on a Fellow Crewmember

We’re paid to be nice, but sometimes even the best of us can have a moment

“He just completely turned on me on the flight home. I saw a completely different side.”

“Oh there’s a few of those around lately I’ve found!”

Workplaces often necessitate the need to bite your tongue, hold your breath and work together like happy little children. Cabin crew are known for their people and interpersonal skills, and being able to get along with everyone, including a diverse range of cultural backgrounds is essential for success in the job. 

As crew, our relationships and our reputation with our colleagues are all we have. Working with so many different people, being away from home, and all working in close contact and proximity means you need to form bonds quickly. But with so many different personalities, opinions, and some of them quite strong ones, it’s inevitable that clashes occur. Most of the time it’s not an issue, but now and then people flip. Turn. Snap. Whatever you want to call it, when it happens it’s not pretty.

Quite often I work with people that may not be my cup of tea – and its almost always completely no issue, but there was this one time where I completely lost my shit, and regretted it pretty much immediately after. Let this be a lesson in what NOT to do. 

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How Seniority Creates A Pecking Order Among Cabin Crew

“Honey, just to let you know, it’s polite to let those more senior check into the hotel before you do. It doesn’t matter to me, but its just a respect thing!” 

It’s no secret that among pilots, there’s a definite hierarchy and an established chain of command. Second officers defer to first officers, and first officers take direction from the captain. Every one on the plane is under the command of the captain.

But what about flight attendants? Apart from the purser/cabin manager being the leader of all the crew, every other flight attendant is equal right? Depending on the airline, the answer is complex. In some ways all crew are completely equal, but in others ways we are far from it. 

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The Most Valuable Lessons I’ve Learned From Senior Cabin Crew


“Look after yourself honey, I know you’re young and keen but flying is not like other jobs. There really is a limit to how many hours you can do before it takes its toll”

One of the best about being a flight attendant is working with such a diverse group of fellow crew members of all different ages. Being a relatively new crew member (at least in the scheme of things) where there are several senior cabin crew that have flown for at least 30 years, there are many valuable lessons I’ve learned from the flights that have flown before me. While some may dismiss ‘seniors’ this is unfortunate. Just like an experienced captain, in the event of an emergency, they are often the ones you’d want operating your flight.

They’ve also seen so many situations on board before and have learned the hard way – and the best way – how to confront all that the job throws at us. Here’s some of the best pearls of wisdoms I’ve learned from those that were flying when I was still learning to walk and talk. 

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Trolley Talk: How To Be a Good Co-worker On The Cart

“Oh my lord, that was so painful. Can I be on your cart for the next service? She’s just so slow…”

This is for all current and future flight attendants. It’s a friendly little reminder in a job where we all have to work as a team. It involves the main service and it’s about how to be the best person possible to work with on the cart. Everyone wants our fellow crew to enjoy working with us and no one want’s be to the subject of negative chit chat. With that said, listen up!

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How Do Flight Attendants Choose Where They Work on The Aircraft?

 

She was late to the briefing and all the other positions had been chosen. You should have seen her face when all that was left was business galley. It was gold”

Premium Economy, Business Class, Doors 5, Galley, Upper Deck – there’s at least one flight attendant to man every door on a plane. The door that the flight attendant’s sits next to also dictates where they will work on the aircraft. This work position also will include any responsibilities unique to that position (e.g. assisting with front door boarding) and what class they will work in. i.e. Business class, first class, premium economy and economy.

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Crewmours: Why You Often Can’t Believe What You Hear on Board

“Are you ok? I heard they were closing your base.

“What?!? Um….that’s news to me.

“Yeah with the new aircraft, all the people that aren’t being endorsed will have to relocate to other bases because the regional flying is going to domestic.” 

In the base, or on board, there’s a lot of talking done between flight attendants about all sorts of things, but one thing that is a favourite of many a flightie to discuss is the crew-mour – i.e. crew rumours.  Rumours are a staple of on-board chatter, but often they need to be seen to believed.  

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What Makes a Bad Cabin Manager?

 

Crew 1: “Who’s on your next trip?”

Crew member 2 “Just let me check…Jolene is the CM, I better not be in business class with her she’s such a moll. I might go sick actually.

Crewmember 1: “Last time I worked with her she stood someone down because their hair length was below the shoulder”

Crewmember 2: “That’s it then, I’m defs going sick…”

Like all jobs, some cabin managers you gel with, some make you want to run for the hills. Luckily with flying, a bad cabin manager only lasts for as long as the trip does, and hopefully you’re working in the separate cabin from them. 

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