What Makes a Bad Cabin Manager?

 

Crew 1: “Who’s on your next trip?”

Crew member 2 “Just let me check…Jolene is the CM, I better not be in business class with her she’s such a moll. I might go sick actually.

Crewmember 1: “Last time I worked with her she stood someone down because their hair length was below the shoulder”

Crewmember 2: “That’s it then, I’m defs going sick…”

Like all jobs, some cabin managers you gel with, some make you want to run for the hills. Luckily with flying, a bad cabin manager only lasts for as long as the trip does, and hopefully you’re working in the separate cabin from them. 

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Airport Reserve – The Good, The Bad, and the Ugly of Terminal Standby

“Where are you headed today. Are you with us to Perth?

“Oh nowhere at the moment, I’m on the couch. So thanks for showing up, I really DON’T want to go to Perth. Crewing told me to pack a bag so we’ll see what happens.”

Being on reserve is a fact of life and part of the monthly roster of most cabin crew. Mostly these are home reserve days, where you have to answer the phone and be available for a duty, but every now and then, home reserve changes to airport reserve where you physically have to standby at the terminal. 

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